Question 1

What types of services do you offer?

Accepted Answer

We offer electrical, HVAC, and plumbing services for commercial and industrial properties.

Question 2

How do I request a quote?

Accepted Answer

You can request a quote by filling out our online form or contacting us directly via phone or email.

Question 3

Do you provide free consultations?

Accepted Answer

Yes, we offer free consultations to assess your needs and recommend the best solutions.

Question 4

Are you a TAQA Distribution LV Approved Contractor?

Accepted Answer

Yes, we are a TAQA Distribution LV Approved Contractor.

Question 5

What types of services do you offer?

Accepted Answer

We offer electrical, HVAC, and plumbing services for residential, commercial, and industrial properties.

Question 6

How do I request a quote?

Accepted Answer

You can request a quote by filling out our online form or contacting us directly via phone or email.

Question 7

Do you provide free consultations?

Accepted Answer

Yes, we offer free consultations to assess your needs and recommend the best solutions.

Question 8

Are your services available 24/7?

Accepted Answer

We provide 24/7 emergency services for urgent electrical, HVAC, and plumbing issues.

Question 9

Do you guarantee your work?

Accepted Answer

Yes, all our work is backed by a satisfaction guarantee and warranty.

Question 10

What is TAQA coordination and why is it important?

Accepted Answer

TAQA coordination ensures your electrical designs and installations meet all regulatory requirements and pass ADDC inspections, avoiding costly delays.

Question 11

What does your electrical system design and installation cover?

Accepted Answer

We handle the full process from design, installation, testing, and commissioning for residential, commercial, and industrial projects.

Question 12

Do you provide emergency and backup power solutions?

Accepted Answer

Yes, we design and install backup power systems including generators, ATS, and UPS to keep your operations running during outages.

Question 13

How do you ensure energy efficiency in electrical projects?

Accepted Answer

We implement load assessments and optimization strategies to reduce energy consumption and operational costs.

Question 14

Are your electricians licensed and insured?

Accepted Answer

All our electricians are fully licensed, insured, and certified for both residential and commercial work.

Question 15

What types of HVAC systems do you install?

Accepted Answer

We install and maintain FCU, AHU, FAHU, DX split units, VRF systems, GI & PI ductwork, chilled water systems, and more.

Question 16

How often should HVAC systems be serviced?

Accepted Answer

We recommend servicing HVAC systems at least once a year to ensure efficiency and prevent breakdowns.

Question 17

Do you offer emergency HVAC repairs?

Accepted Answer

Yes, we provide 24/7 emergency repair services for all HVAC systems.

Question 18

Can you help with kitchen and smoke ventilation systems?

Accepted Answer

Absolutely. We design and install advanced kitchen and smoke ventilation systems for safety and compliance.

Question 19

Are your HVAC technicians certified?

Accepted Answer

All our technicians are fully certified, licensed, and trained in the latest HVAC technologies.

Question 20

What plumbing services do you offer?

Accepted Answer

We provide drainage piping, water supply piping, sanitary installation, water tank and chiller installation, and water pump installation.

Question 21

How do I know if I need plumbing maintenance?

Accepted Answer

Look for signs like leaks, low water pressure, slow drainage, or unusual noises in your pipes.

Question 22

Do you install and maintain water tanks and chillers?

Accepted Answer

Yes, we install and maintain domestic water tanks and chillers for consistent water supply and temperature control.

Question 23

Are your plumbers licensed and insured?

Accepted Answer

All our plumbers are fully licensed, insured, and trained to handle both residential and commercial projects.

Question 24

Do you offer emergency plumbing services?

Accepted Answer

Yes, we provide 24/7 emergency plumbing services for urgent issues.

Question 25

How long has Altawsa been in business?

Accepted Answer

Altawsa Electrical Contracting has been serving customers across the UAE since 2010, with over a decade of experience in electrical, HVAC, and plumbing services.

Question 26

What areas do you service?

Accepted Answer

We currently provide services in Dubai, Sharjah, Abu Dhabi, and Ajman. Contact us for specific location availability.

Question 27

Are your technicians certified?

Accepted Answer

Yes, all our technicians are fully certified, licensed, and undergo regular training to stay updated with the latest industry standards and technologies.

Question 28

Do you offer emergency services?

Accepted Answer

Yes, we provide 24/7 emergency services for urgent electrical, HVAC, and plumbing issues.

Question 29

Are you insured?

Accepted Answer

Yes, we are insured.

Question 30

Are you licensed?

Accepted Answer

Yes, we are fully licensed to operate in the UAE.

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